Privacy Policy

Privacy Policy

Last updated: 29 June 2026

1. Who We Are

Highstate is an AI and digital transformation consultancy based in Elliniko, Attiki, Greece. We provide websites, automation solutions, and AI tools for small and medium businesses.

Contact: info@highstate.eu

2. Data We Collect

We collect minimal personal data, only when you choose to contact us through our website:

  • Name / Business name — so we know who is contacting us
  • Email address — so we can reply to your enquiry
  • Your message — details about what you need help with
  • Selected need category — which service area you are interested in

We do not collect browsing data, install tracking cookies, or share your data with advertisers or third-party platforms.

3. How We Use Your Data

  • To respond to your enquiry and discuss potential services
  • To provide quotes, proposals, and project updates
  • To fulfil contractual obligations if you become a client

We do not use your data for marketing, profiling, or automated decision-making.

4. Legal Basis (GDPR)

Our processing of your personal data is based on:

  • Consent — you voluntarily submit the contact form
  • Legitimate interest — responding to your enquiry and providing services
  • Contractual necessity — fulfilling agreements with clients

5. Data Retention

We retain contact form submissions for up to 12 months. If you become a client, relevant data is retained for the duration of our engagement plus 5 years for accounting and legal compliance.

6. Your Rights

Under the GDPR, you have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request deletion of your data (“right to be forgotten”)
  • Restriction — limit how we process your data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interest
  • Withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, email us at info@highstate.eu.

7. Cookies

Our website does not use advertising cookies or third-party tracking cookies. We may use essential cookies for site functionality. Google Site Kit may be configured to collect anonymous analytics data. You can disable cookies in your browser settings at any time.

8. Data Security

We take reasonable technical and organisational measures to protect your data, including HTTPS encryption, secure hosting, and restricted access. We do not store credit card or payment information on our servers.

9. Third-Party Services

We may use third-party services (such as email providers and web hosting) that process data on our behalf. These providers are GDPR-compliant and act as data processors under our instructions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

11. Contact

For any questions about this Privacy Policy or your personal data, contact us at:

Highstate
Email: info@highstate.eu
Elliniko, Attiki, Greece

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